If you need help with canceling order, change order, add additional items, or any order related issues. Don’t hesitate to contact us immediately at +971567894865 or Email [email protected]

Unfortunately, some countries prohibit the import or use of metal detectors. Encore is comprehensibly not responsible for order confiscation at the destination country. Please read shipping guide page or Email [email protected] for more info.

Operating a metal detector indoors is not advisable. Always take your metal detector outdoors in areas where you have minimum EMI (Electrical Magnetic Interference) and perform noise cancelation and ground balance to eliminate any false signals. However, If you detector is still noisy outdoors. Contact us immediately at +971567894865.

No. Encore does not support payment plans or installments. All orders are pre-paid.

You can track your order by following your shipping confirmation that was sent to your Email. Your shipping confirmation Email contains a link that will take you to the carrier’s tracking information. Or you can enter your order tracking number (AWB) manually in the tracking order page.

Most shipped orders will be delivered after 1-3 days period. All orders within the UAE are shipped by ground. Shipping internationally by air will require your order to not include any type of batteries. Please refer to shipping guide page.

For international order (Outside UAE). Please contact us first at +971567894865 or Email [email protected] prior to placing your order. Shipping policy applies please refer to shipping guide page.

Yes, Encore offer 14 Days return to ensures customer satisfaction. Refer to return policy page.

Encore offers 3 years limited warranty so you can keep hunting treasures all the way up. Refer to return policy page.